Cancellation & Refund Policy (Nevrock.com)
1. Cancellation Policy
1.1 Web Development, Digital Marketing, and Video Editing Services:
- Clients may request cancellation of services by notifying Nevrock in writing.
- Cancellation requests received within 24-hours of service commencement may be eligible for a full or partial refund, as outlined in our Refund Policy.
1.2 Digital Product Sales:
- Once a digital product is purchased, it is considered final, and cancellations are generally not accepted.
- In exceptional cases, such as technical issues or errors on our part, please contact us within 24 hours for assistance.
2. Refund Policy
2.1 Web Development, Digital Marketing, and Video Editing Services:
- Refund eligibility is determined based on the timing of the cancellation request.
- If a refund is approved, it will be processed within 24 hours to the original payment method.
2.2 Digital Product Sales:
- Digital products are generally non-refundable. Refunds may be considered in exceptional cases, and approval is at the discretion of Nevrock.
- Refund requests must be submitted within 24-hours of the purchase date.
3. Partial Refunds
In certain cases, partial refunds may be granted based on the extent of services delivered or the condition of the digital product.
4. Refusal of Services
Nevrock reserves the right to refuse or cancel services for any reason, including but not limited to violation of our Terms of Service.
5. Contact Us
For cancellation and refund requests or any inquiries related to our policies, please contact us at [email protected].
6. Changes to this Policy
We reserve the right to update our Cancellation & Refund Policy. Users will be notified of any changes, and continued use of our services constitutes acceptance of the modified policy.
By engaging with our services or making a purchase, you agree to the terms outlined in this Cancellation and refund Policy.
[December 31st, 2023]